At Solara, we aim for fast and efficient delivery, so you can receive your favorite products as quickly as possible. We offer free worldwide shipping and have a streamlined process to ensure your order is processed and delivered swiftly, no matter where you are.

Processing and Shipping

• Fast Processing: All orders placed before 11:59 PM (Europe time) are processed and shipped the same day.
• Orders After 11:59 PM: These will be processed on the next business day.
• Real Time Order Tracking: Once your order has been shipped, you will receive a tracking link to monitor your delivery status in real-time.

Shipping Times Based on Your Location

Our shipping times vary depending on your location. Here are the estimated delivery times:

• Europe: 1-3 business days.
• United States (our headquarters): 1-3 business days.
• Canada: 1-3 business days.
• South America: 2-3 business days.
• Australia & New Zealand: 2-3 business days.
• Asia: 2-3 business days.
• Middle East & Africa: 2-3 business days.

Free Worldwide Shipping
At Solara, you never pay extra for shipping. Our free shipping applies worldwide, regardless of the order value or your location.

Tracking Information
Once your order has been shipped, you will receive an email with a link to our tracking page, where you can track your order with your order number and email.
Tip: Check your tracking information regularly for updates on the status of your package.
If you haven’t received tracking information within 48 hours or if it’s inactive, please contact our customer service.

Delayed or Lost Packages
While we do our best to deliver your order on time, delays can sometimes occur.

• Delayed Delivery: Contact us if your package is delivered later than the estimated delivery time.
• Lost Packages: If a package is reported lost by the carrier, we will offer a full refund or send a replacement product.

Incorrect Address Information
It is important to carefully check your address details when placing your order.

• Incorrect Addresses: Packages that cannot be delivered due to incorrect addresses may be reshipped at additional cost.
  If your package is returned to us, contact our customer service to have it reshipped.

Canceling or Modifying Your Order
Want to cancel or modify your order? Please contact us within 24 hours of placing your order.

• After Shipment: We can no longer cancel or modify an order once it has been shipped.

Customer Service
If you have any questions or need help with your order, our team is always here to assist you! Contact us via:

• Email: info@solarafit.com
• Instagram: solara.fit
• Our Chatbot

At Solara, we value your trust and strive to make your shopping experience as effortless and enjoyable as possible. Thank you for your order!