FAQs

Here you can quickly find answers to everything you want to know about Solara – from our products to shipping and returns.

about solara

Solara is a fashion brand focused on empowering women. We create clothing that makes you shine and boosts your confidence. Whether you're looking for trendy outfits or timeless basics, you'll always find something that matches your unique style.

Discover more about our brand and get inspired.

At Solara, we believe that clothing is more than just a fashion statement. It’s a way to express yourself and showcase your strength. Our core values are inclusivity, sustainability, and affordable luxury.

Yes! We are committed to a better world by using sustainable materials and recyclable packaging.

No, we are completely online. This allows us to deliver worldwide and keep our prices affordable.

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Productinformation

We want every woman to feel her best. That's why we offer sizes ranging from XS to 4XL. Our size chart helps you find the perfect fit.

Check out the size guide for detailed information.

All our clothing is made from high-quality materials carefully selected for comfort, durability, and style. You can rely on breathable fabrics that keep you comfortable all day long.

Our stylists regularly share tips and inspiration on our website and social media.

Yes, we regularly launch new collections that align with the seasons and the latest trends.

Orders and Shipping

Ordering at Solara is easy:

  • Choose your favorite items and add them to your cart.
  • Click on 'Checkout' and follow the steps.
  • Receive your confirmation and easily track your order.

Shop now and find your perfect look!

We offer worldwide free shipping on all our orders. Delivery time depends on your location.

Check our shipping policy for more information.

Once your order has been shipped, you will receive an email with a link to the tracking page, where you can track your package using your order number and email.

You can modify or cancel your order within 2 hours of placing it. Please contact our customer service as soon as possible.

returns

You can return unwanted items within 30 days, as long as they are in their original condition. Our return process is simple and quick.

Start your return here and follow the steps.

Yes, return shipping costs are at your own expense. For defective or incorrectly delivered items, we cover these costs.

Currently, we do not offer an exchange option. We recommend returning the unwanted item and placing a new order.

Once we have received and processed your return, the amount will be refunded within 7 business days.

Please contact our customer service immediately. We will ensure that you receive a replacement item or a refund.

Customer Service

Our support team is ready to assist you through the following channels:

We aim to respond to emails and DMs within 24 hours. Our chatbot will respond immediately.

We want you to be satisfied. Please contact our customer service, and we will do our best to resolve the issue.