terms of service

Welcome to Solara. These terms and conditions outline the rules and guidelines for using our website and services. By visiting our website or placing an order, you agree to the following terms. Please read these carefully before using our services.

1. General Information

1.1 This website is operated by Solara. By visiting our website or making a purchase, you agree to these terms.
1.2 Solara reserves the right to change these terms at any time. It is your responsibility to check this page regularly for updates.

2. Product Information

2.1 Solara strives to describe and display products as accurately as possible.
2.2 The colors of our products may slightly differ due to variations in screen settings.
2.3 All prices on the website include VAT (if applicable).
2.4 We reserve the right to change prices without prior notice.

3. Orders and Payments

3.1 Orders are processed once payment is received.
3.2 We accept payments through secure methods such as credit cards, IDEAL, PayPal, and other options available on our website.
3.3 Solara reserves the right to cancel an order if inaccuracies or technical errors occur, such as incorrect pricing information.

4. Shipping and Delivery

4.1 Solara offers free worldwide shipping. Delivery times vary depending on location. For more information on delivery times, refer to our Shipping Policy.
4.2 Solara is not responsible for delays due to customs procedures or unforeseen circumstances with carriers.
4.3 Once an order is shipped, you will receive a tracking number to track your package.

5. Returns and Exchanges

5.1 Solara offers a return policy of 30 days from the delivery date. Please refer to our Return Policy for detailed instructions.
5.2 Returns are only accepted if the product is in its original condition, including labels and packaging.
5.3 Return shipping costs are the responsibility of the customer unless the return is due to an error on Solara’s part.

6. Liability

6.1 Solara is not liable for any damages arising from the use of our products or website, unless otherwise specified by law.
6.2 In case of technical issues, we will make every effort to resolve them as quickly as possible.

7. Disputes

7.1 These terms are governed by Dutch law.
7.2 Disputes can be submitted to the competent court in the Netherlands.

8. Contact

If you have any questions or comments about these terms and conditions, please contact us via:

By making a purchase at Solara, you agree to these Terms and Conditions. Thank you for your trust in our store!